Reviews
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Here’s what some of our satisfied customers have to say about Fort Hill Collision Services:
Well worth the wait for repairs! The body work was exceptional and you would never be able to tell that it was damaged. Very pleased with the result!! Excellent and... read more friendly customer service!
December 6, 2024
Fort Hill is incredible! I came in today for a scratch on our car. They were honest and upfront with me & helped me out with buffing the scratch out... read more when they certainly could have charged me much more for services. They were kind and trusting, when another auto shop would have definitely taken my money without hesitation. I walked away with a scratch buffed out & didn’t even need to pay the estimate fee. I would go back to them for future work as I know they will be honest & work with me. I went in a little worried about what the cost would be, I walked away with 0 money spent, a great mood due to knowing there are good people in the world, and with a new favorite auto business! Go to Fort Hill with your car needs, they’re fantastic!
November 20, 2024
The staff at fort hill took excellent care of my vehicle, had great communication with me when Subaru sent the wrong parts and they had to reorder (not fort hill’s... read more fault…. Subaru’s fault), and were so kind to me during a very stressful time. I highly recommend them! My car is driving better than when I bought it.
October 20, 2024
October 20, 2024
Fantastic experience! They resolved my issue with the day and were extremely helpful and accommodating. Highly recommend!
July 20, 2024
These guys are awesome!! I had some damage done to my front bumper from a deer, and the crew at Fort Hill made the whole process so easy. On... read more my initial call, I spoke with Kristian, who was so kind and helpful. Deb is fantastic! I came in and met Deb, and she helped guide me through the initial steps needed on my end, (contacting the insurance company, appraiser and timeline of car rental). Her communication was excellent and she always answered any questions I had and kept me up to date on the status of my car. Upon picking up my car, Adam explained everything to me that was repaired, and he was incredibly knowledgeable, kind and helpful. They made the whole process super easy, worked directly with my insurance company if there were any follow-ups needed, and my car looked great! I would highly recommend them!
June 20, 2024
The car is running great and I know that the repair was difficult, they did a great job overall. Wouldn’t like to get in another accident but Would love to... read more bring it back in for repair.
May 16, 2024
I have an older car with some denting in the front fender. Another auto shop told me they couldn’t replace my headlight lamp without getting that fixed, but the guys... read more at Fort Hill worked on it and got a new lamp in without needing to do a whole fender repair! Forever grateful to these folks for their hard work and friendly service!
May 6, 2024
My SUV was in need of repair after my accident at the roundabout. I was hesitant leaving my car for the length of time they needed it, for getting all... read more the necessary parts. I'm so glad I had Fort Hill Collision in control! They were kind, patient and very thorough! Excellent work, everything happened just as I was promised! Thank you!
February 9, 2024
Great communication about developments that occurred during my getting repaired. Very friendly customer service. Even with the developments, the work was done quickly and professionally.
December 13, 2023
My car went in for repair after I was rear ended. The staff showed great care in getting my car fixed right and worked well with my insurance. They even... read more gave my car a clean before giving it back to me, definitely leaving it better than it arrived to them. Overall happy with my experience!
September 11, 2023
Thank you Christian and Andrew!! You made my experience with getting my car repaired easy. Your wise and thoughtful customer service, allowed me to have an efficient, seamless and... read more stress free experience with navigating the whole experience of getting my car repaired. Thank You!
September 11, 2023
I had my SUV fixed here twice within the year as it got hit twice while parked. Jarek the manager not only fixed my SUV and the work is amazing... read more but he also helped with the back and fourth w/the insurance company, who was being pushy. Great work and great communication.
July 17, 2023
Super service, communication A++. My Jetta looks better now then when I got it! Kristian in office made process pleasant and accurate. Rest of the crew did their work in... read more spectacular fashion! Thanks so much Fort Hill! I highly recommend!
July 7, 2023
Great experience and will be coming back for all my future car needs! They were really helpful, communicative, and the work was done super fast! Plus it was convenient to... read more have Enterprise right next door.
July 7, 2023
I had a tree fall on my car. I worked with the insurance company and got the car towed to Fort Hill Collision. Was told it would take at least... read more a month. The process was seamless between the insurance company and Fort Hill. The car was ready in just over a month. The car looked brand new. They did a great job fixing it and having it ready in a timely manner. Will go back if ever needed.
April 7, 2023
Excellent Work!!! Very Professional and Courteous. I am completely satisfied with the job that was done. 😊
March 7, 2023
Fort Hill Collision Services was really great. The receptionist is always so friendly and willing to help. They gave an honest estimate. My repairs only took about 3 days and... read more were great. They even vacuumed the inside of my car and rinsed it off before giving it back to me. This is a very organized and friendly business, and everyone there has great customer service.
November 7, 2022
I asked for my vehicle to be professionally fixed and taken care of. I was not disappointed. I don’t ever care to do reviews. This place deserves recognition for their... read more work. After someone hit my car, I was not thrilled especially after I just got done taking very good care of it with its maintenance. I don’t like half fast jobs or temporary fixes. I don’t mind paying a price when the job is done correctly the first time around. This place did their job well, were very professional about it. No nonsense about it. If I ever need car work done again for repairs, I will be returning to this place for services for the future to come. They’ve earned my business and respect. I couldn’t be more pleased and proud of the job they did on my vehicle. Thank you very much! I appreciate your work ethic and professionalism you’ve shown. 😌
November 7, 2022
The employees were incredibly friendly, and very communicative about every step in the process. If I didn't understand how something was done/what something was they broke it down until I... read more did, which was very helpful as this is my very first car. They helped me figure out what to do with my insurance, how to get a rental, and they were amazingly quick about the repairs! I expected to be stuck with my rental for weeks! My car looks fantastic with the denting and scratching all cleaned up. Would absolutely return to this shop!
September 7, 2022
Worked with Fort Hill Collision for repairs after an accident. Their office was very organized and helpful. They kept me informed about the progress of my vehicle and made sure... read more I was all set with my rental. Due to COVID they experienced some parts delays but they did their best to get my car back to me as soon as possible. My car looks great and I'm very happy with the repairs. Would highly recommend them!
August 7, 2022
They did an amazing job replacing my door and fender. It was pretty expensive, but fortunately insurance paid for the whole thing. It also took 6 weeks, but mostly because... read more they had difficulty sourcing parts. They did a perfect job with fitment and color matching with the paint, which was my biggest concern going in. You wouldn't even know that the door was replaced!
August 7, 2022
Somebody hit my car, and I had a small amount of damage to my bumper fender and wheel well. They were in touch with my insurance company and didn’t give... read more me a puffed up estimate. My insurance company paid me 100% of the repair because it was a fair estimate. Fort Hill cares a lot about how their Customers see them, and appreciate a fair price on a great repair. All the staff were friendly. They vacuumed the interior of my car as well. Only one downside? They’re closed on the weekends.
August 7, 2021
I am just starting the process of getting my vehicle repaired after my car was struck in a parking lot. From the moment the phone was answered, they guided... read more me in such a pleasant manner through the process of what needed to be done only after first checking to make sure that I had not been hurt in the accident. Offering assistance but in such a friendly and professional way. This company is top notch and I know that I am in good hands for the repair!
August 7, 2021
Very helpful in getting through the insurance process and handling all the details. The workmanship was excellent and the staff was friendly.
August 7, 2021
They had to basically replace the entire front of my 2019 highlander after I was hit. Due to the amount of front end damage i was very nervous if it... read more would ever look or drive the same. I will say when i went to pick it up the job they did was amazing looks just like it came off the showroom floor. No driving issues what so ever and for good measure they also cleaned and detailed the inside. Can't say enough about the great job they did.
August 7, 2021
Fort Hill collision provided service that far exceeded our expectations. They repaired, painted and detailed our vehicle making it look brand new. The service and professionalism is the best in... read more the area. I wouldn’t hesitate to bring your car to Fort Hill.
August 7, 2021
The team at Fort Hill took great care in repairing my car after someone T-boned it. When more damage was discovered during the repair process, they were great communicating what... read more additional repairs were needed and with contacting my insurance for authorization. It was a pleasure working with everyone over there and I would definitely recommend their work to anyone looking for a capable crew.
August 7, 2021